Incident Investigation

Course Summary – KSJ10403 Incident Investigation

This 14-week course takes you on a journey through the principles and practice of workplace incident investigation. You’ll begin with the importance, objectives, and legal context of investigations, then explore the principles of accident causation, before comparing incident types and moving from reactive responses to proactive safety strategies. You’ll build hands-on skills in evidence collection and ethical, unbiased interviewing, followed by mastering root cause analysis tools such as the 5 Whys, fishbone diagrams, and fault tree analysis. In the final stretch, you’ll craft professional investigation reports, examine real-world case studies to connect theory with practice, and conclude with the legal and ethical dimensions of investigative work. By the end, you’ll not only know how to investigate incidents systematically, you’ll think critically, solve problems confidently, and help make workplaces safer and more resilient. 🚀